Ladbrokes Live Chat

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As more and more online casinos enter the arena, it is vital to stand out against the competition. One way Ladbrokes does this is to provide great customer support. As they say, “A happy customer is a paying customer.” Ladbrokes offers a comprehensive customer support service that can be reached in a variety of ways. Phone calls, email, and live chat options are all great ways to contact Ladbrokes if you have a need.

If you are an existing Ladbrokes member, your best option is to contact customer support via Live Chat. As the live chat feature is members only, Ladbrokes is able to provide fast, efficient service to its members.

Beginning the Live Chat Session

If you have not logged-in to your Ladbrokes account, you must do so to use the live chat feature. Go to the Casino betting area and find the symbol that looks like a telephone. From there, the option to initiate a Ladbrokes Live Chat session is available.

Is the Ladbrokes Live Chat Useful?

As expected, response times do vary. However, the Ladbrokes Live Chat group makes it a point to reply as quickly as possible. In most cases, from the time of beginning a session to the resolution of an issue, is around 5-10 minutes which is acceptable.

Sample Live Chat Interactions

Many who are new to a live chat session may be leery of using the feature, as they do not know what to expect. Below are some typical questions and the responses a Ladbrokes Live Chat representative would provide.

Can you please provide the currencies I can use for deposit?

Yes. You may use GBP, AUD, EURO, NOK, NZD, SEK, CHF, or USD.

What SSL encryption does Ladbrokes use?

You can find the answer to that inquiry on the home page of our site. At the bottom, click Licence no. 1611.

Do you have the link for the Ladbrokes bookmakers licensing information?

Yes. It is https://secure.gamblingcommission.gov.uk/PublicRegister/Search/Detail/1611

Can you let me know the different ways to deposit into my Ladbrokes account?

You may use any of the following methods: Mastercard, Visa, Visa Delta, Skrill, PayPal, Neteller, PaySafeCard and Bank Transfer. Alternately, you can visit a Ladbrokes shop for deposits in-person.

Published on: 14/11/2018

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